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Assisting our community with the $250 Power Saving Bonus

Phoenix Park Neighbourhood House is an official community outreach provider for the State Government’s $250 Power Saving Bonus.  

We are assisting community members to receive this one-off payment to help ease energy bill stress, and to help them seek out a better energy deal. 

As of 1 July 2022, this payment is available to all Victorian households. 

What is the $250 Power Saving Bonus? 

The $250 Power Saving Bonus is a one-off $250 payment which provides direct support to Victorian households experiencing power bill stress during the coronavirus pandemic.  

Who is eligible for the Power Saving Bonus?  

To be eligible, you must meet the following eligibility requirements: 

  • Be a Victorian residential energy consumer (i.e. have a residential electricity account) 
  • You must be the account holder

When can households apply? 

This program is running from 1 July 2022 until 30 June 2023. 

How many people per household can apply? 

Only one payment is available to each household.  

I am a concession card holder who received the previous Power Saving Bonus before 1 July 2022. Can I apply again? 

Yes you can. 

How do I apply? 

Applications are made online. If you do not have access to the internet, or are uncomfortable using technology, we are here to help. 

Get in contact with Phoenix Park Neighbourhood House and we will help you every step of the way: 

Phone number: 9530 4397 

Address: 22 Rob Roy Road, Malvern East 3145

What do I need for the application process? 

When you come to us to submit your application, there are a few things you need to bring with you: 

  • a copy of a recent electricity bill 
  • your ‘NMI’ number (this is located on your bill and is typically a 10 or 11 digit number) 

Be sure to keep a copy of your NMI and your application reference number as you may need this information for further communications about your application.] 

How will it be paid to me? 

When you submit your application online, you will be able to choose between receiving your payment via EFT (electronic transfer into your bank account) or cheque.  

How long does it take to receive the Power Saving Bonus? 

If you meet the eligibility and documentation requirements, you should receive your $250 payment via Electronic Fund Transfer (EFT) within two to three weeks of submission. If you request payment via cheque, this should be received within four weeks. 

What times are Phoenix Park Neighbourhood House assisting people with applications? Do I need to call and book a time? 

Please complete the registration form and we will be in touch with a time suitable for you.   Alternatively call us on 9530 4397 to register.

What’s the easiest way to get to Phoenix Park Neighbourhood House via public transport? 

We are a 15 minute walk from Chadstone Shopping Centre.

Alternatively, you can take the 612 Bus from Malvern East Railway station.



Contact details

22 Rob Roy Road
Malvern East VIC 3145

03 9530 4397

Phoenix Park Neighbourhood House acknowledges that we are on the traditional land of the Boonwurrung and Wurundjeri people and offer our respects to the elders past and present. We recognise and respect the cultural heritage of this land.